David Goggins said, “Everybody comes to a point in their life when they want to quit, but it’s what you do at that moment that determines who you are.” A quote like this is usually used to dissuade someone from quitting when the going has gotten tough. Pushing yourself or your direct reports through a […]
Marcus Aurelius said, “Waste no more time talking about great souls and how they should be. Become one yourself!” A client of mine, Jack, worked for a small software company. Like many of these businesses, it was started by a young, serial entrepreneur. The company grew fast and hired faster. Neither the founder nor her […]
One of the top five things a great manager does, according to a Gallup survey, is “build relationships that create trust, open dialogue, and full transparency.” Managers can often find it difficult to build trust with their teams when they have to keep some truths about the company to themselves. Building trust has less to […]
In your role, you have to manage down to your direct reports and up to your manager. Stephen Covey’s mantra to “seek first to understand, then to be understood” puts you in the position of being the last person to be understood in both of these dynamics. It’s not just understanding of your message that’s […]
From my years in the workplace, as an employee and a manager, here’s what I’ve learned about your team’s trust in you as their manager.
“Here’s my performance review – unedited. Warts and all.” That’s what I provided to my managers during my time with Oversee.net – copies of my performance review from my manager. A couple of my direct reports were young, first time managers. I was invested in their success and made it a point to help them […]